App Store Support

Need help? Find answers and ways to reach us below.

Thank you for using MomoFill! If you need help, take a look at the frequently asked questions first. If you still can't find an answer, please reach out to us.

Frequently Asked Questions

How do I unlock Pro features?

Tap "Settings → MomoFill VIP → Unlock", or go to the paywall and purchase the one-time "Pro" unlock. All Pro features become available immediately after purchase.

I purchased Pro but switched devices. How do I restore it?

Open "Settings → MomoFill VIP → Restore Purchase" on the new device. We will restore the content through your authorized Apple ID at no extra charge.

Camera or Photo Library access was denied. What should I do?

You need to grant Camera, Microphone, and Photo Library permission on first use. If you accidentally tapped "Don't Allow", go to System Settings → Privacy & Security, find the App, and re-enable the permissions.

Why does the screen turn off while using the light?

Please check whether a timer is enabled under "More → Timed Screen Off". The screen stays on during normal use until you exit the app or the scheduled timer runs out.

Can I save a color I adjusted?

Yes, the "Favorite Light" feature lets you quickly save frequently used colors. (Upgrade to Pro or check future updates for this feature.)

Report a Bug or Request a Feature

Feel free to let us know about any problem you encounter or any feature you'd like to see. We take every piece of feedback seriously.

Contact Us

Company: Yunzhi Juchuang (Shenzhen) Technology Co., Ltd.

Website: https://clawgram.cn

Privacy Policy: https://clawgram.cn/momofill/privacy-policy.html

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